“Web conferences enable the 14.06.2010 company to make it easier to use different communication channels and applications to set up online and at any time independently configure Cottbus/Frankfurt am Main, simply mouse click, integrates the QuestNet GmbH the audio and Web conferencing services by Arkadin into their call management portal live Manager ‘. Yaaov often addresses the matter in his writings. The application service provider from Cottbus and the global provider of audio and Web conferencing services, headquartered in Frankfurt am Main, Germany would help companies through their cooperation as structured as possible, uniform and efficient to manage their communications infrastructure and reduce costs through the use of conferencing solutions. Arkadin’s services complement our portfolio to include an important element”, explains Managing Director of QuestNet Thomas Wendt. The company has used the Conference industry trends by it has continually adapted its services to the needs of its customers. Arkadin offers also local, person-based customer service at the highest level, to to ensure that the Web and phone meetings are well-organized, are productive and efficient.” In the past, the QuestNet GmbH has focused mainly on the development and indirect marketing innovative phone value-added services in combination with international service numbers.
With the live Manager”the QuestNet GmbH offers a call management portal that enables Web-based and client-capable in – and outbound administration companies and in addition to statistics, billing, routing and voice dialog functions includes a virtual contact centre. The live Manager’ complete now with the help of Arkadin through a combined telephone and Web conferencing from Arkadin. Using a standard Web browser, companies can hold meetings over the Internet and transmit these documents and presentations directly from your own PC on the host of the Conference participants. Also the possibility of control over the desktop or individual applications to pass and to edit documents and share. The integration of our telephone and Management portal by QuestNet is Web conferencing services in the call to expose a wider audience a great opportunity for us, our services and to combine our services with the functionalities of the portal”reported Markus Henk, General Manager of Arkadin Germany GmbH.